The SECURE Network's Open Enrollment option accommodates everyone's needs. As the digital revolution leads to remarkable changes in how content is accessed, consumed, discussed and shared, the SECURE Network allows for 24x7 availability and learning from the comfort of your home, office, while deployed or during travel periods.

Here are a few other key benefits to our Open Enrollment:

Attend lectures whenever and wherever you want with ease.

Unlike classroom teaching, SECURE Network students have unlimited access to the content. This is especially beneficial when a situation occurs somewhere in the world and a training module offered by SECURE Network can help remind you of proper actions to prevent, mitigate, respond or recover from a similar incident. In a traditional learning format, when you cannot attend a lecture, you have to prepare for that topic on your own.

Get continuous access to updated content.

A prime benefit of the SECURE Network is that it makes sure users are in synchronization with modern learners. This enables the learner to access updated content whenever they want it.

Ensure quick delivery of courses.
The SECURE Network is a way to provide quick delivery of courses, modules and lesson plans. As compared to traditional classroom teaching methods, this mode has quick delivery cycles. The SECURE Network helps to reduce the time required to learn compared to traditional in-person learning. Here are just a few examples why SECURE Network reduces learning time:

• Travel time (e.g., parking, walking, return travel, etc.)
• Lessons start quickly, stop at anytime and pick right back up where you left off
• Students can define their own speed of learning instead of following the speed of an entire group
• Students can choose to study specific and relevant areas of the learning material without focusing on all areas. For example, in the open enrollment courses, students can skip certain areas they do not feel they need now, and focus on topics of importance.

Enhance scalability.
The SECURE Network helps to create and communicate new training, policies, concepts, and ideas. Whether it is for formal education, self-growth, or professional development, SECURE Network is a quick way of learning for industry leaders and experts!

Reduce your costs.
The SECURE Network is cost-effective compared to traditional forms of learning. A lot of training time is reduced with respect to trainer availability, travel, course materials and accommodation. However, when studying at your own place, you are relieved from paying for travel expenses (e.g., accommodations) when training takes place in another location.

Contract and User License Purchases 

1. Organization and department representatives will review and sign a Master Service Agreement (MSA) and Statement of Work (SOW). The MSA and SOW will detail terms, conditions, course selections, course customization, and quantity of user licenses necessary for each course purchased. The MSA/SOW will enable the organization to be billed on a mutually agreed upon schedule and paid for via a purchase order, check or organization credit card. 
   
   
2. All pricing* and terms will be outlined in the Statement of Work.
   
   

   Quantity of Users	Per User Cost
   1 - 10	$150
   11 - 25	$140
   26 - 50	$130
   51 - 100	$120
   101 - 200	$110
   201 - 400	$100
   401 - 700	$90
   701 - 1,000	$75

SECURE Network Platform and Course Customization

1. As part of the contract discussion, an organization or department representative will be provided demonstration access to the courses in which they are considering for purchase.
   
   
2. User-level video control features such as fast forward, advance, or skip features are disabled within the Private courses. This requires all authorized students to complete the course in a prescribed manner and can only progress to the next lesson plan or module once the current module is 100% complete. Once a module is completed, users will have access to the full video player features (Fast Forward, Rewind, Pause, Play, advance, etc.).
   
   
3. A check for understanding exam comes standard with every Private course, but can be turned off if requested by an organization. Check for understanding exam questions are presented at the end of each lesson plan and are specific to the lesson plan the user just completed. Upon completion of the check for understanding exam, users are provided a summary of the results and can only progress to the next lesson plan if all questions are answered correctly. The system will advise the user which questions were incorrectly answered and provide the user a link to the exact time within a specific module where the user can further research the correct answer. The user will be required to select the correct answer to all questions after reviewing the videos that correlate to the exam questions answered incorrectly. The system will track each user’s correct and incorrect answers. The Organization’s administrator will be able to review each user’s test results and use the information for potential remedial training or discussion (see the Department/Organization Admin Level Features section below for more details).
   
   
4. Each SOW will detail any course customization the organization is requesting. Customization may include items such as:

a. Utilizing a course introduction video provided either by the organization or one produced by ARMADA.

b. De-selecting specific course modules if a specific module(s) is not appropriate for the organization.

c. Selecting whether to include the check for understanding exam feature.

d. Utilizing the ARMADA-provided check for understanding exam or customizing exam questions specific to the content based on the organization’s needs.

e. Including an organization or department logo.

f. Utilizing a course wrap-up video provided by the organization or one produced by ARMADA.

g. Uploading organization-developed training materials, relevant to the specific module, into the SECURE Network to highlight organization policies or procedures. 

Department/Organization Admin Level Features

The organization can choose an Organizational Administrator who will have a unique username and password, which will allow the Organizational Administrator access to the SECURE Network administration page. The administration page will provide the ability to:

1. Review current and historically purchased user licenses.
   
   
2. Identify who the user licenses are assigned to within the organization.
   ^{Note: once a user license is assigned, the user license CANNOT be transferred to another user.}
3. Monitor the training progress for each assigned user.
   
   
4. Monitor exam results for the assigned user. The Organizational Administrator can see what questions the users answered correctly or incorrectly and can use the results of the exam as potential hip pocket training discussions to reinforce training topics.
   
   
5. Access certificates of completion for all current and/or historical assigned users.
   
   
6. Purchase more user licenses as needed.

 

User Level Features

1. Access the training from any device (cell, tablet, desktop, laptop, etc.) utilizing the issued user credentials. 
   
   
2. Access all organization purchased courses.
   
   
3. User-level video control features such as fast forward, advance, or skip are disabled within the Private courses. This requires all authorized students to complete the course in a prescribed manner. Students can only progress to the next lesson plan or module once the current module is 100% complete. Once a module is completed, users will have access to the full video player features (i.e., Fast Forward, Rewind, Pause, Play, Advance, etc.)
   
   
4. As determined by the organization as part of the course set-up, users may be required to complete a check for understanding exam upon completion of each lesson or module. 
   
   
5. Access course certificates of completion.
   
   
6. Bookmark key topics or points of interest within each video allowing the user to go directly to a specific time within a video.
   
   
7. Review/access course materials.

 

ARMADA
Q: What is ARMADA’s experience in training law enforcement, corporate security, etc.?
A: ARMADA Ltd. is a leading provider of physical security and preparedness solutions for more than 15 years and serves diverse clients around the world. The same caliber of instructors who have been providing world class instruction for ARMADA over the past 15 years are now employing their proven techniques online to better serve you and help you hone and develop the skills you need to succeed in today’s challenging environment.

Platform
Q: How long does the registration process take?
A:  For individual registrations, from the SECURE Network landing page, users are required to create a basic user profile with information such as username and unique password. Once the user profile is established, users can select the course(s) they want to purchase and purchase the course via a secure payment gateway after entering the required credit card and billing information.
 
For company, department, or agency bulk user license registrations, the organization’s representative must contact ARMADA using the SECURE Network request for information application. Usually within one business day an ARMADA representative will contact the organization’s representative to discuss specific requests and related costs. A subsequent agreement will be established between ARMADA and the organization outlining the products, services, terms and conditions, and costs. 

Q: Does my registration allow me to take more than one course?
A: For individual registrations, once a registration is made, users can purchase as many courses as they wish. Once the purchase is made, all purchased courses will be listed under “My Courses” within the user portal. 

For organizational license registrations, the agreement established between ARMADA and the organization will outline the products, services, terms and conditions as well as costs available to the users. Courses can be added to the bulk purchase by way of service agreement modifications. 

Courses
Q: Are the courses going to be recorded, computer-based or live-streamed?
A: The majority of the courses are high-definition videos posted on ARMADA’s SECURE Network. However, ARMADA will also be offering live stream, interactive training courses.

Q: What are some of your course offerings?
A: ARMADA will be offering a variety of courses that fit within our capabilities including, but not limited to the general topics below. If you or your organization have a specific course request for ARMADA to consider, email us at securenetwork@armadausa.com.

  Security: Provide intelligent solutions to the complex issues facing security and protection professionals every day
Enforcement: Ensure frontline law enforcement are appropriately trained in reasonable response, based on current case law
Court: Solutions for prisons, jails, courtrooms, prisoner transport, and legal counsel - from veteran to professionals
Universal Tactics: Build situational awareness and operational confidence
Resiliency: Increase your knowledge base in planning, training, and exercising the next generation of emergency preparedness professionals
Education: Protect your most valuable assets, students, faculty and staff with proven prevention, mitigation and response actions

Q: How much does it cost to take a course?
A: Each course is individually priced. Pricing is consistent with current industry standards. 

Q: Will completion of courses help me earn continuing education training credits or organizational in-service credits?
A: ARMADA assesses each course to determine whether it is appropriate to consider submitting for CLE, CE, or other in-service credits. If applicable, training credits are assigned at the course level. 

If a purchase is made by an individual and the individual wishes to earn organizational level training credits, the user must download the certificate of completion and course overview and submit the materials to their organization for consideration. Acceptance of the courses toward training credits is determined by the organization, not by ARMADA.

If a purchase of a course is made by an organization, and if the organization selects the training record features available within the online learning platform, ARMADA is able to activate functions requiring student check for understanding. Upon completion of the course and all check for understanding requirements, students will receive the certificate of completion as well as the
in-service credits designated by the organization.

Q: Can I register as an individual or does my organization have to register for me?
A: Both. A user may have a registration through an organization using his/her organization’s user profile (usually linked to the user’s organizational email address). However, users can also have a personal account and purchase courses individually using a personal email account. Each account will operate individually. Users will be required to log out of one account and log into the second account for security purposes. 

Q: How long does it take to complete a course?
A: Each course is individually developed. Course lengths are included in the course descriptions.

Q: Do I have to take courses in a particular order?
A: No. Once open enrollment courses are purchased, users can complete courses in any order. 

Q: Can I take multiple courses at the same time?
A: Yes. Once a course is purchased users will see the course listed in “My Courses”. Users can begin a course, then start another course if they desire. Users can always go back to any course and continue completing the course.  

Q: How are courses structured?
A: Courses are made up of modules (themes), and modules are made up of lesson plans (specific topics). The number of modules and lesson plans vary within each course. A key goal for ARMADA was to develop short, concise, yet comprehensive lesson plans that can be completed quickly (3-10 minutes).

Q: Can I skip around within a course or do I have to complete the course in a predetermined order?
A: If a purchase is made by an individual in an “open” format, this means users can view the course, modules or specific lesson plans in any order. However, to receive the certificate of completion, all modules and lesson plans must be viewed . In addition, as an individual (open format) purchase, users will have all media controls displayed such as (play, pause, fast forward, reviewing, etc.).

If a purchase is made by an organization, the agreement will outline the features and capabilities the organization would like users to be able to control. The organization may elect to have a very open format similar to individual purchases (outlined in 10(a) above), or the organization may elect to control the training platform. The organization may require users to complete the course in the predetermined order, and only have access to media controls such as play, pause and 15 sec rewind capabilities. The organization can also require module or lesson plan level check for understanding questions to be embedded into the training. The organization can require the completion of all modules, lesson plans, check for understanding questions prior to the student receiving the certificate of completion.

Q: Do I get a certificate of completion for each course? 
A: Typically, yes, most courses will generate a certificate of completion. 

If a purchase is made by an individual to receive the certificate of completion, all modules and lesson plans must be viewed , but the order of the modules and lesson plans is not strictly controlled. 

If a purchase is made by an organization, the agreement will outline the features and capabilities. The organization can require the completion of all modules, lesson plans, check for understanding questions prior to the student receiving the certificate of completion.

Instructor / SME Interest
Q: What are the qualifications of your instructors?
A: All ARMADA instructors are industry professionals and certified instructors with typically more than 10 years’ experience specific to the course materials in which they are teaching. 

Post-Enrollment
Q: What operating system do I need to have to complete the course?
A: All current web browsers and operating systems will allow users to access the SECURE Network.

Q: Can I access this training platform from my tablet?
A: Yes.

Q: Can I access this training platform from my iPhone?
A: Yes.

Q: Can I access this training platform from my Android phone?
A: Yes.

Q: Who do I contact for technical problems?
A: securenetwork@armadausa.com 

Q: Can I withdraw from the course?
A: Once a course is purchased it will be listed in “My Courses” within the user profile. 

Q: Can I refund my money?
A: No. Once a course is purchased, there are no refunds.

Q: How can I print my course completion certificate?
A: Upon completion of the course (all modules and lesson plans), the system will provide the user with the option to print the certificate of completion. 

Q: Can I save a PDF file of my course completion certificate?
A: Yes.